Published by ROFI 28 Nov 16:09 pm Colombo 03, Colombo
About the job
Join ROFI as a Intern - Customer Service and Sales
ROFI Car Rentals is a leading peer-to-peer car rental service in Sri Lanka that seamlessly connects vehicle owners with those looking to rent a vehicle. As a company deeply rooted in innovation and customer service, we are committed to making car rental an easy, convenient, and delightful experience for our customers.
Job Overview:
We are looking for an enthusiastic Customer Service and Sales Intern to join our dynamic team. This role is pivotal in educating callers about our easy-to-use platform, suggesting vehicles that align perfectly with customers' needs, and ensuring the integrity and values of the ROFI brand are upheld in all interactions.
Key Responsibilities:
Effectively communicate with potential customers, educating them about the ROFI platform and its benefits.
Match customer needs with the appropriate vehicle options from our extensive fleet.
Maintain high standards of brand integrity and service excellence.
Diligently follow up with vehicle owners to meet customer demands.
Show a keen willingness to learn and master the art of converting inquiries into sales.
Collaborate effectively with the team to ensure smooth operations and customer satisfaction.
Skills and Experiences You'll Develop:
Expertise in customer service and sales within the dynamic field of vehicle rentals.
Strong communication and interpersonal skills.
Knowledge of effective sales techniques and customer relationship management.
Problem-solving and negotiation skills in a real-world business context.
Understanding of operations within the vehicle rental and automobile industry.
Who Should Apply:
Individuals with a passion for customer service, vehicles, and business.
Eager learners who are adaptable and thrive in a fast-paced environment.
Candidates with a strong sense of responsibility and team spirit.
Working Environment:
Be part of an upbeat, energetic team where ideas and innovation are valued.
Enjoy a collaborative atmosphere that fosters professional growth and learning.
This internship is an excellent opportunity for those looking to develop their skills in customer service and sales, all within an exciting and fast-growing startup. If you're ready to shift gears in your career, join us at Rofi.Ik - where your journey with an uprising startup begins! ROFI Car Rentals is an equal opportunity employ-er. We celebrate diversity and are committed to creating an inclusive environment for all employees.
How to Apply:
Submit your resume and a brief cover letter explaining why you are the perfect fit for this role to [email protected]
Deadline for applications: 11/12/2023.
ROFI Car Rentals (Private) Limited.
No. 413, R. A. De Mel Mawatha, Colombo 03, Sri Lanka.
Hotline: +94 777 595 695 / +94 741 602 116
Email: [email protected]
