Published by Sohail Zainudeen 19 Mar 11:38 am Pannipitiya, Colombo
At Techgates, we offer a 24X7 call center and BPO services. You don't have to worry about your budget because we provide budgeted offsite contact center solutions. We offer comprehensive browser-based tools to monitor your business's call center activity in Real-Time regardless of where you're based in. It is also possible to retrieve historical productivity reports from self-care portals.
On top of all, we've got a team of well-trained professionals who could handle thousands of calls with state of art technology. Keeping up with technology isn't easy, but specialized professionals have everything sorted and ready.
However, maintaining your own call center can be daunting. Think about setting it up, finding staff, training them, and doing the trial and error. Though it's feasible, you'd have to bear a considerable sum of money to make it work. It's even worse if the plan doesn't go as you intended. But we've got you covered. We provide everything from technology to the workforce.
We take risks and hassles off your shoulder to ours. We're all about providing call center agents, supervisors, and cutting-edge technology.
